...

Refund Policy

REFUND POLICY APPLIES TO THE CRUISESKOOTER AND ANY ACCESSORIES. PLEASE REFER TO OUR “You will Absolutely LOVE IT!” 30-Day Guarantee.

30 days after you receive your purchase. Items must be in the same condition that they were received to be eligible for return. The customer is responsible for all shipping costs to return items and a 15% restocking fee to cover expenses. Receipt or proof of purchase is also required for returns. 

To initiate a return, contact us at CustomerSupport@CruiseSkooter.com. Once your return is accepted, we will send you instructions on how and where to send your package. Items returned without prior approval will not be accepted. 

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order upon receipt. If your order is damaged, defective, or incorrect, please contact us immediately so that we can evaluate the issue and correct your order. See our Warranty Policy for further information about damaged and defective items.

EXCHANGES

For exchanges, please contact us at CustomerSupport@CruiseSkooter.com

HOW DO I RETURN MY CRUISE SCOOTER?

CruiseSkooter

971 S. University Ave

Provo, UT 84601

 

REFUNDS

We will notify you upon receipt and inspection of your return. Once approved, an automatic refund will be applied to your original payment method. Please allow adequate time for your bank or credit card company to process and post the refund.

PROMOTIONAL ITEMS

In the event of a product return, promotional items received with your purchase must also be returned. If you choose to keep any of the promotional items, the MSRP value of the promotional items will be deducted from your refund.

Please refer to our “You will Absolutely LOVE IT!” 30-Day Guarantee.

Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.